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    Shipping Policy and Delivery Estimates

    Orders are sent out from Sydney and will usually be picked up or sent out the following day, but can sometimes be sent out on the same day depending on how early you order. You will be sent an order confirmation and shipping confirmation which will contain your tracking number. This can be sent via e-mail or text depending on the communication method you selected at checkout.

    Orders are shipped with either Australia Post (for units/apartments/rural areas)  or Sendle who utilise various courier services to deliver parcels. Sendle provide estimates for the parcel delivery and if your order still hasn't arrived after the provided date on the tracking page, just message us via e-mail or on Instagram and we will chase it up for you

    DISCLAIMER for international orders: We are not responsible for any taxes or customs incurred by the buyer

    Delivery Estimates

    These estimates are based off previous orders and should only be used as a guide. We do not guarantee that your parcel will arrive on these dates and rural areas should also account for longer times due to accessiblity. Please reference your tracking link to see the latest date it should arrive. If it doesn't arrive by this date, message us via e-mail or on Instagram and we will chase it up for you

    Sydney Metro: 1 - 3 business days after pick-up

    Rest of NSW2 - 4 business days after pick-up

    Victoria, Queensland, Adelaide: 3 - 6 business days after pick-up

    Rest of Australia and NZ: 6 - 14 business days after pick-up 

    Rest of the World: > 2 weeks after pick-up

     

    COVID-19 UPDATE

    Due to the current situation and a great increase in e-commerce, delivery times have slowed. Some orders may not be picked up the following day and may be rescheduled for the business day after. Orders to Perth and international orders have slowed as well. Sorry for any inconvenience